Tuesday, February 25, 2014

The Flawed SGR Formula: A Final Fix in Store but at What Price?

SGR Formula
[Reposted with permission from Woodcock & Associates]

After years of general agreement about the problems associated with the formula used to reimburse physicians for services provided to Medicare patients, a permanent fix is finally on the horizon. While experts – and even casual observers – have agreed that the underpinnings of the formula were flawed from its beginning, debate has raged for years about its replacement.

Monday, February 17, 2014

A Lean Intro to Lean Healthcare

Lean Healthcare
The following is a short interview conducted by Nancy Collins, President of Greenbranch Publishing and Donna Weinstock, President of Office Management Solution based in a suburb of Chicago.

NC: Donna, what exactly is lean healthcare?

DW: Lean healthcare is the process of improving patient satisfaction and streamlining your processes to increase productivity and eliminate waste in your office.

It's based on the Toyota Production System, otherwise known as TPS. The seven wastes are identified as waiting, defects, motion, inventory, overproduction, transportation, and processing.

Thursday, February 13, 2014

Internal Marketing During Tough Times: A Mini-Seminar

Internal Marketing in Medical Practice
Here’s a digital mini-seminar on internal marketing during tough times, and how to prioritize customer service during a down economy. Our editors encourage medical practices to safeguard customer service in the face of cost-containment and staff layoffs.

A number of physician practices across the county are still reeling in shock over the double-barrel hit the present economy has delivered them. Bad economic times in the past have hurt pension and 401(k) accounts—sometimes severely. But the recent recession, in experts’ collective memory, was the first to seriously curtail operational revenue.

Monday, February 3, 2014

Stand-ins Can Save the Day —Temporary Management Help in the Medical Practice

Temporary Management in Medical Practice
Facing an extended search for professional management, an increasing number of medical practices are turning to interim administrators to bridge the gap between “permanent” hires. This strategy relieves the pressure to fill the position quickly, keeps the practice on course, and brings an objective outsider’s observations and advice.

In a temporary situation, you can afford to “hire up”—actually hiring a better-trained and more experienced veteran, because you don’t have to make a long-term commitment to the higher compensation required to retain this level of help.