Friday, November 2, 2018

Hints for Young Healthcare Executives Who Manage Older, Experienced Staff Members


The number of executives holding high corporate ranks while still in their twenties and thirties has grown substantially of late. This may bring challenges to organizations, since such young leaders may supervise employees decades older than themselves. However, there are a number of strategies young executives can use to bring harmony and balance to these relationships. 

1. One strategy such leaders can use is to be clear with what you expect. As the heads of departments organizations, young leaders need to set the tone for those who report to them.  Be clear with your expectation and directors, and communicate as much as possible to avoid ambiguity. 

2.   Another way to improve relationships is to communicate with older employees consistently. If you have regular conversations with older employees, you’ll develop an understanding of their motivations, working attitudes, needs, and values. Then you’ll be better able to develop an appropriate organizational strategy. Bear in mind, meanwhile, that all older employees are not all the same; after all, an employee who is ten or more years away from retirement may have different priorities than one a year away. 

3.  In addition, it’s important for young leaders to address weaknesses of older employees supportively. Don’t assume ahead of time that older staffers are likely to resist learning new things, such as how to use emerging digital technologies. Encourage and help such older workers to adapt to changes through the use of manual demonstrations, tutorials, and training programs. Give these employees the benefit of the doubt, and be patient. 

4.   Also, it’s important to tap into the experience of older staff members, as they have a lot to offer. Consider that they may be able to provide you with valuable information and insight. Often, they can offer guidance and advice that can help you shape better strategies. And by tapping into their experience, you can make older employees feel appreciated and motivated as well. 

Unfortunately, a fair number of younger executives have negative opinions of older workers, whom they may perceive as inflexible or having a dated knowledge base. This leads to hard feelings, misunderstandings, and needless turnover. Such prejudices can also create a toxic workplace culture among those with the deepest understanding of the business. 

The truth is, no organization can do without the insight and institutional experience that lives within senior employees. Taking advantage of their knowledge is critical to keeping up with market forces, developing realistic plans, and avoiding past mistakes. 

In addition to the steps outlined above, practices can solicit the involvement of older employees in building better processes, since they’re well aware of which approaches have worked and which have fallen short. Leveraging this experience can make the difference between failure and success for your practice, particularly in key areas such as revenue cycle management, customer service, clinical management, and marketing. 

Leveraging the experience of senior staffers can also help keep your practice afloat as changes hit the healthcare industry. Experienced staffers who have “seen it all” can help stabilize your practice as it works to adapt to such changes, and they can provide useful feedback to less-seasoned employees on how to weather transitions. 

Ultimately, the key is to treat all employees as valuable and able to offer unique advantages to your organization. If your practice takes advantage of each staff member’s strengths, it’s far more likely that it will thrive as healthcare delivery continues to evolve. 


www.greenbranch.com   The Journal of Medical Practice Management   
Fast Practice www.fastpractice.com (800) 933-3711
info@greenbranch.com 

16 comments:

  1. fantastic post, very informative. I wonder why the other experts of this sector don't notice this. You should continue your writing. I'm confident, you have a great readers' base already!
    physics tuition

    ReplyDelete
  2. Today, I went to the beach with my kids. I found a sea shell and gave it to my 4 year old daughter and said "You can hear the ocean if you put this to your ear." She placed the shell to her ear and screamed. There was a hermit crab inside and it pinched her ear. She never wants to go back! LoL I know this is completely off topic but I had to tell someone! child friendly dentist singapore

    ReplyDelete
  3. Your personal training and kindness in touching a lot of stuff was precious. I'm not sure what I would've done if I had not come upon such a subject like this. I am able to at this moment relish my future. Thanks for your time so much for the impressive and results-oriented guide. I will not think twice to propose your web blog to any person who needs and wants guide about this problem. toefl speaking task 1

    ReplyDelete
  4. I'm still learning from you, as I'm making my way to the top as well. I absolutely liked reading everything that is posted on your blog.Keep the information coming. I liked it! purchase .sg domain

    ReplyDelete
  5. Heya i am for the first time here. I found this board and I find It truly helpful & it helped me out much. I hope to provide something back and aid others such as you helped me. infographics to make content compelling

    ReplyDelete
  6. Howdy! This is my first visit to your blog! We are a collection of volunteers and starting a new initiative in a community in the same niche. Your blog provided us valuable information to work on. You have done a marvellous job!web design company

    ReplyDelete
  7. I was curious if you ever considered changing the structure of your website? Its very well written; I love what youve got to say. But maybe you could a little more in the way of content so people could connect with it better. Youve got an awful lot of text for only having one or 2 pictures. Maybe you could space it out better? interactive web development

    ReplyDelete
  8. Write more, thats all I have to say. Literally, it seems as though you relied on the video to make your point. You definitely know what youre talking about, why throw away your intelligence on just posting videos to your blog when you could be giving us something enlightening to read? si dian jin singapore

    ReplyDelete
  9. The other day, while I was at work, my cousin stole my apple ipad and tested to see if it can survive a 25 foot drop, just so she can be a youtube sensation. My iPad is now broken and she has 83 views. I know this is totally off topic but I had to share it with someone! corporate gifts suppliers singapore

    ReplyDelete
  10. Write more, thats all I have to say. Literally, it seems as though you relied on the video to make your point. You clearly know what youre talking about, why throw away your intelligence on just posting videos to your site when you could be giving us something enlightening to read? outsource accounting services in Singapore

    ReplyDelete
  11. Appreciating the commitment you put into your blog and in depth information you present. It's good to come across a blog every once in a while that isn't the same outdated rehashed information. Wonderful read! I've bookmarked your site and I'm adding your RSS feeds to my Google account. HDB painting package

    ReplyDelete
  12. Hey there I am so thrilled I found your website, I really found you by error, while I was browsing on Askjeeve for something else, Anyhow I am here now and would just like to say kudos for a remarkable post and a all round enjoyable blog (I also love the theme/design), I don’t have time to look over it all at the moment but I have bookmarked it and also added your RSS feeds, so when I have time I will be back to read more, Please do keep up the awesome work. website development

    ReplyDelete
  13. you're in reality a excellent webmaster. The website loading speed is amazing. It kind of feels that you're doing any distinctive trick. Also, The contents are masterwork. you've done a fantastic job in this topic! fillers singapore

    ReplyDelete
  14. When I initially commented I clicked the "Notify me when new comments are added" checkbox and now each time a comment is added I get three emails with the same comment. Is there any way you can remove people from that service? Many thanks! landed property painting

    ReplyDelete
  15. Hey there! I know this is kind of off topic but I was wondering which blog platform are you using for this site? I'm getting tired of Wordpress because I've had problems with hackers and I'm looking at alternatives for another platform. I would be fantastic if you could point me in the direction of a good platform. influencers

    ReplyDelete
  16. I love your blog.. very nice colors & theme. Did you create this website yourself or did you hire someone to do it for you? Plz reply as I'm looking to create my own blog and would like to find out where u got this from. cheersmarijuana grow tent

    ReplyDelete